About — Virtual Dental Care

Mission & Purpose

Dentistry has been episodic
for a century. We are
ending that.

Every major healthcare category — primary care, cardiology, mental health — has shifted from episodic, office-centric care to continuous, technology-mediated care. Oral health has not. VDC built the infrastructure to close that gap.

The continuous care cycle that VDC operates connects remote screening, virtual consultation, in-person delivery, and mobile outreach into a single, data-connected loop. The platform underneath it — Teledentix — powers every node. The data generated by every interaction makes the next interaction smarter. This is not a product roadmap. It is a decade of operating decisions, made deliberately, that have compounded into something difficult to replicate.

10+

Years building & operating the platform

4

Business assets across the full care cycle

50M+

Covered members through payer partnerships

3×

Category-defining companies founded by leadership

Access. Oral health should not require geography, insurance status, or a scheduled appointment to access.

Continuity. A single visit solves nothing. The care cycle replaces episodic encounters with continuous engagement.

Intelligence. Every interaction writes to a shared data layer. The platform gets smarter with every patient it serves.

Integration. Remote, virtual, in-person, and mobile care are nodes on the same network — not separate products.

Company History

Three companies. Three decades.
One continuous thread.

The founders of VDC have built category-defining dental technology companies before. Each venture built on the lessons of the last.

1993

DentalXChange

Richard Lee founded DentalXChange, which became the dental industry's leading connectivity company — launching the industry's first internet-based, HIPAA-compliant, real-time claims processing and eligibility verification system used by major insurance carriers. DentalXChange fundamentally changed how dental practices and payers exchange information, establishing a digital infrastructure backbone for the entire industry.

Successful exit · Industry infrastructure

2007

Planet DDS — Denticon

Richard Lee founded Planet DDS, whose flagship product Denticon became the dental industry's premier enterprise practice management system. Under his leadership as CEO, Planet DDS became the leading cloud-based practice management and revenue cycle management company for DSOs — the large dental group organizations that were reshaping how dentistry was organized and delivered at scale.

Successful exit · Enterprise DSO infrastructure

2014

Virtual Dental Care

After successful exits from both prior ventures, Richard Lee co-founded Virtual Dental Care with Dr. Bill Jackson — continuing their shared passion and mission to bring innovative technologies to the global healthcare community. VDC was built not as a pivot or a pivot, but as a deliberate next step: applying a decade of hard-won operational knowledge to the one problem neither prior company had solved — the continuity gap in oral health delivery.

Active · Irvine, California

Leadership

The people who built it.

VDC is led by the same people who founded and operated the companies that shaped modern dental technology infrastructure.

Richard Lee

Co-Founder & Chief Executive Officer

With 32 years of dental technology experience, Richard is one of the dental industry's most successful information technology entrepreneurs. He is uniquely known for his ability to identify structural gaps in how the dental industry operates and build the platform infrastructure to close them — before the market fully recognizes the opportunity.

At DentalXChange, he built the first real-time, internet-based claims and eligibility infrastructure used by major carriers. At Planet DDS, he guided Denticon to become the leading cloud practice management and RCM platform for DSOs. At VDC, he is directing the construction of the infrastructure layer for what he believes is dentistry's most significant structural transition: the shift from episodic to continuous care.

Richard serves as a Board Director of Healthy Smiles for Kids of Orange County — the largest dental nonprofit in Orange County, CA — which has provided free dental services to over 800,000 children and families in Southern California.

DentalXChange — Founded Planet DDS — Founded & CEO Virtual Dental Care — Co-Founder & CEO

Dr. Bill Jackson

Co-Founder & President

Dr. Bill Jackson brings the clinical depth and healthcare business expertise that balances VDC's technology foundation. As a co-founder, he has been central to ensuring that VDC's platform is not just technically capable but clinically credible — built to the standards that healthcare systems, payers, and licensed practitioners require.

His background spans dental practice, healthcare technology, and the complex stakeholder dynamics of the payer and provider ecosystem. He brings direct experience with how care is actually delivered at the point of contact — and what it takes to change patient behavior, not just clinical protocols.

Together with Richard Lee, Dr. Jackson co-founded VDC on the conviction that the medical-dental divide — the systemic separation of oral health from overall health — is a structural failure with real, measurable consequences for patient outcomes. The VDC platform is built to close that gap from both sides of the care equation.

Clinical expertise Healthcare technology Virtual Dental Care — Co-Founder & President

Our Team

The experts behind the platform.

Meet the dental technology experts who work each day to make Virtual Dental Care the best and most advanced teledentistry software on the market.

Jill Aying

Technology

Michelle Brower

Sales

Shelly Casler

Operations

Neal Crowley

Legal

Daniel Gates

Marketing

Dean Gutirrez

Technology

Dr. Mitali Hariawala

Operations

Sarah Jackson

Brand Strategy and Creative Direction

Dr. Harvey Lee

Clinical

Fabby Medina

Customer Success

Lori Neuhauser

Operations

Bruce Silverman

Business Development

Nishank Singhal

Senior Software Engineer, AI

Diya Farakte

AI Software Engineer

Advisors

Guided by industry veterans.

Virtual Dental Care is advised by industry veterans with expertise in many areas of the healthcare sector including dental-medical integration. Our advisors contribute in strategic decision-making with an overall goal of providing the best experience for our users.

Ria Berger

Layton Crouch

Dr. Jay Fensterstock

Jeff Flocken

Dr. Paul Glassman

Robert Klein

Artie Southam

Robert P. White

Healthy Smiles for Kids

800K+

Children & families served
with free dental care

#1

Largest dental nonprofit
in Orange County, CA

Richard Lee served as Chairman and continues as a Board Director. HSFK provides free dental services to underserved children and families across Southern California — rooted in the same belief that drives VDC: that access to oral health care should not be a privilege.

Community & Philanthropy

The mission extends beyond the platform.

The conviction that drove VDC's founding — that access to oral health should not depend on geography, insurance, or socioeconomic status — does not stop at the product roadmap. It extends to a personal and organizational commitment to communities that the current system consistently underserves.

"Oral health is not a luxury. The consequences of untreated dental disease ripple through every other aspect of a person's health — and their life. Fixing the access problem at scale requires both technology and community."

VDC's mobile outreach business — MOS — and its school-based Smart Scan programs extend the platform's reach into the communities where access gaps are most severe. The same technology that serves enterprise payers and health systems also powers screenings in school gymnasiums across the country.

Why VDC

What a decade of operation
actually builds.

There is a difference between a company that has described a platform and a company that has operated one. VDC is the latter.

01

Operator knowledge that cannot be acquired

The understanding required to build Teledentix — simultaneously spanning teledentistry workflows, AI-powered diagnostics, mobile delivery, payer integration, and multi-entity API architecture — was not purchased. It was accumulated through a decade of operating all of them at once. That expertise compound interest.

02

Infrastructure, not applications

VDC did not build a point solution. It built the infrastructure layer that enables every node in the care cycle to share data, share identity, and improve with every interaction. Teledentix is the EHR, the AI engine, the scheduling layer, and the data flywheel — in one platform.

03

Proven at scale, not in pilot

VDC's businesses are not proof-of-concept deployments. Dental.com serves millions of consumer sessions. TNI operates a licensed virtual dentist network. MOS runs active mobile programs across multiple states. The platform has been stress-tested in production, not in a sandbox.

04

The AI is real and clinical

VDC's AI applications are not UI features. Smart Scan performs AI-assisted photo analysis reviewed by licensed clinicians. Dentist Match benchmarks procedure costs by zip code and provides AI-driven provider guidance. Each AI application sits at a different node and serves a different actor in the care cycle.

05

Compliance built into the foundation

HIPAA compliance, Azure-based infrastructure, SOC 2 certification, and HITRUST alignment are not features added after the fact. They are architectural decisions made at the beginning — because the founders had already operated at enterprise healthcare scale and knew what compliance actually requires.

06

Founded on a thesis, not a feature

VDC was founded on a specific, falsifiable belief: that the dental industry would follow every other healthcare category in transitioning from episodic to continuous care, and that the company that built the infrastructure first would define the category. That thesis has been validated by a decade of market evidence.

Built by operators.
Driven by a singular mission.

Dentistry has been episodic
for a century. We are
ending that.

Three companies. Three decades.
One continuous thread.

The people who built it.

The experts behind the platform.

Guided by industry veterans.

The mission extends beyond the platform.

What a decade of operation
actually builds.

Ready to learn more?

Built by operators. Driven by a singular mission.

Dentistry has been episodic for a century. We are ending that.

Three companies. Three decades.One continuous thread.

The people who built it.

The experts behind the platform.

Guided by industry veterans.

The mission extends beyond the platform.

What a decade of operationactually builds.

Ready to learn more?

Built by operators.
Driven by a singular mission.

Dentistry has been episodic
for a century. We are
ending that.

Three companies. Three decades.
One continuous thread.

What a decade of operation
actually builds.